ERP ( Acumatica ) & CRM Trainer / Implementation Analyst
Information Integration Group, Inc. (IIG), a leading systems integration company, is looking for highly motivated ERP , career-minded individuals to join its Sage CRM and Sage 100 implementation consulting team. As a team member, the individual must work with other employees to work towards providing the best solution for customers using the latest available tools provided by Sage Software. As an individual, the applicant must believe in following up with clients on issues on a timely basis, identify when issues need to be escalated within the company, and possess the discipline, motivation, and drive to learn about the latest products and tools available to help customers get the most out of their system.
The applicant must have an understanding of CRM concepts as they relate to customer support, sales process management, workflow, and marketing functionality. In addition, the applicant should be able to investigate and resolve ERP & CRM application support inquiries, and research and identify the reasons for errors.
Knowledge of Sage 300, Sage 500, Sage X3, and NetSuite ERP systems are a plus.